Privacy Policy - AI24 Academy

Privacy Policy

Last Updated: December 10, 2024

At AI24 Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

1. Information We Collect

We collect the following types of information when you use our website or enroll in our courses:

1.1 Personal Information

When you submit forms on our website, we collect:

  • Full Name: To identify and communicate with you
  • Email Address: For course updates and communication
  • Phone Number: To contact you regarding course enrollment
  • City: To understand your location and provide relevant information

1.2 Tracking Technologies

We use the following tracking technologies:

  • Google Analytics: To analyze website traffic, user behavior, and improve our services
  • Facebook Pixel: To track conversions and optimize our marketing campaigns
  • Cookies: Small text files stored on your device to enhance your browsing experience

2. How We Use Your Information

We use the information we collect solely for the following purposes:

  • Course Enrollment: To process your registration and enroll you in our AI training programs
  • Communication: To send you course updates, schedules, and important information about your enrollment
  • Customer Support: To respond to your inquiries and provide assistance
  • Course Information: To inform you about upcoming batches, course details, and training schedules

We do NOT use your information for marketing purposes beyond course-related communication. We do NOT sell or share your personal information with third parties.

3. Data Storage and Security

3.1 Data Storage

Your personal information is stored securely in our protected database systems (secured sheets). We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

3.2 Data Retention

We retain your personal information for a period of 6 to 12 months from the date of collection or your last interaction with us. After this period, your data will be securely deleted unless we are required to retain it for legal or regulatory purposes.

3.3 Security Measures

We take data security seriously and implement industry-standard security measures to protect your information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to enhance our website functionality and communication:

4.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and optimize our content. Google Analytics collects anonymous data such as page views, time spent on site, and user demographics.

4.2 Facebook Pixel

Facebook Pixel is used to track conversions from our Facebook advertisements and optimize our marketing campaigns. This tool helps us understand the effectiveness of our advertising efforts.

4.3 WhatsApp Business

We use WhatsApp Business to communicate with students and prospective enrollees. This allows us to provide quick responses to your queries and share course-related updates.

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your data.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic and user behavior
  • Track conversions from our marketing campaigns
  • Enhance website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. Your information is used exclusively for the purposes stated in this Privacy Policy.

We may disclose your information only in the following circumstances:

  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

7. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 18. If you believe we have collected information from a child under 18, please contact us immediately at [email protected], and we will delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

AI24 Academy

Ground floor, Morya Heritage, Coral Hospital Lane, Near 56 Dukan, New Palasia, Indore, Madhya Pradesh 452001

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.